When will my order be shipped?
In-stock items are usually shipped within 24 - 48 business hours.
When will my order arrive?
Depending on the shipping option you chose, your order
will arrive anywhere from two days to three weeks.
What is the FREE SHIPPING policy?
Yes, Free Shipping is available.
Our Free Shipping service is by
Small Packet Air Mail. Delivery is approx. 10-14 working days
with the USA & Canada and 14-21 working days for most
International Addresses. This Free Service does not offer tracking.
Shipping to Locations in the
United States:
- Xpresspost:
2-3 business days - tracking number
- Expedited Post: 4-8 business days - tracking number
- FREE Small Packet:
(2 or more items) 10-14 business days - no tracking
- Air Mail :
(1 item only) 10-14 business days - no tracking - No Guarantee (Note:
99.99 % of the time our Air Mail Packages are punctually
delivered to our customers, but if your package goes
missing, we cannot replace your order)
Shipping to
Canadian Locations:
- Xpresspost:
2-3 business days
- tracking number
- Expedited Post:
3-7 business days
- tracking number
- FREE Regular Parcel: (2
or more times) 7-10 business days - tracking
- Regular Parcel:
(1 item only)
7-10 business days - tracking
Most International orders can shipped via:
- Priority Worldwide Courier
2-10 business days - tracking number (not
all locations)
- Xpresspost International:
5-8 business days - tracking number (not all locations)
- FREE Small Packet Int'l:
(2 or more items) 14-20 business days - no tracking
- International Air Mail:
(1 item only)
14-20 business days - no tracking - No Guarantee
(Note:
99.99 % of the time our Air Mail Packages are punctually
delivered to our customers, but if your package goes
missing, we cannot replace your order)
Just
contact us for the rates of the
international service you are interested in.
(not all services are available to all locations).
How are shipping and handling charges determined?
Rates are based on the weight of the package(s) shipped to a
single address.
How are shipping and handling charges applied to multiple
addresses?
Shipping rates are applied based on the total weight of each package to each
address. If back-ordered items are shipped at a later date, there are no additional shipping charges.
What about Duty or Customs?
International customers please note: we cannot be responsible for any additional fees or charges your country may or may not charge.
Most packages are are delivered promptly without your countries customs agency charging additional fees or valued added taxes.
Where are the products shipped from?
All orders are currently shipped from
our contracted Order Fulfillment center in Richmond, BC Canada.
All shipping rated quoted are in U.S. funds
Shipping services may change without notice. |
